Refund policy

At HiFi Restorations, all repair and restoration work is covered by the guarantees under the Australian Consumer Law.

• Workmanship Warranty: We provide a 90-day warranty on all work. If a fault arises from the work we performed, we will repair it at no extra labour cost.

• Parts Warranty: Replacement parts carry any applicable manufacturer warranty. We will assist with repair or replacement within that period.

• Vintage Equipment Disclaimer: Some vintage components may fail due to age. We cannot guarantee the long-term reliability of parts not serviced or replaced.

• Change of Mind: Refunds are not available once work has commenced or been completed.

• Shipping: Customers are responsible for return shipping costs unless otherwise agreed.

If you experience any issues, contact us promptly so we can resolve the matter in line with your rights under Australian Consumer Law.