Hello, my name is Andrew Coles and I have been working in the AV industry since 1988. My passion in Hi-Fi has led me to servicing and upgrading many beautiful pieces of equipment over this time. We specialize in servicing Linn LP12 turntables, Naim Audio, Arcam and Rega.
So if you have any of this wonderful equipment or any other that needs attention or just a check up, please feel free to send me an email or give me a call and I will be happy to help you.
Drop off and pick up in Ringwood is also available.
If you have any turntable that needs servicing, we are the people to do it.
I have started this business to offer many of my clients the ability to keep these great pieces of equipment in top running order.
We are a Victorian service agent for Linn and Naim Audio and are authorized by the suppliers of these brands and only use original parts.
Amp Service and Repair
Having just purchase a pair of Spendor A5 speakers I believed there was still something missing with the sound of my system. I was persuaded by Andrew of hi-fi restorations to have my Niam 22/120 amp serviced and recapped. I dropped the amp in with Andrew on a Friday and he had the work completed by Monday morning ready for pickup.
The Improvement in sound quality was just astounding. The Spendors now sound amazing with a beautiful tone to them, I am now hearing tunes within tunes an instruments I've never heard before with each instrument set out perfectly on the sound stage, this over a wide range of music from Mary Black to AC/DC, I just want to play my music for hours on end now. In the near future I will be giving my Linn Sondek to Andrew to work his magic on, with full service and upgrade to current spec.
- Merv - Mentone Vic.
Turntable Service and Repair
I've been meaning to email you for the longest time.
Thanks very much for the time, care, and diligence you spent on the turntable. Everything has been great.
It sounds fantastic and more importantly it worked straight off. The true barometer of how good the turntable sounds is when I had my brother in law here(he is the one I was telling you about who is producing currently for Robert Plant & is a bit of an analogue champion).He chose a record, I asked him what he thought & he said to me "have you ever seen me just sit & listen to music?".
Believe me that is a huge compliment, anyway, thanks again & good luck on all future endeavours.
Linn Sondek LP12 Service and Repair
- supplied and installed refurbished power suppl
- recomended, found and installed linn ettok LV II
- recommended, supplied and installed dynovector cartiridge
- sanded and re-sprayed base in satin black
- supplied and installed new clear lid
My system: - martin logan ethos speakers, audio research valve preamp with onboard turntable pre pre amp, naim audio nap 250 poweramp.
The linn sondek LP12 has a suburb clear, bright, open and very detailed sound. Very detailed bottom end, The setup of the turntable is such that almost no static is produced and yet the musical detail is far greater than i have heard from this turntable.
I would highly recommend Andrew ... For any work on your musical equipment and as such my father ( avantegarde speakers, clarke audio valve pre-amp and valve poweramp), is so impressed with Andrew that he is getting his Linn Sondek LP12 upgraded, painted and setup by HiFi Restorations.
Turntable Service and Repair
Andrew has over the last 20 years maintain my turntables and amps ( Sugden ).
The last turntable Andrew set up was my new Rega P5 was found to have noisy motor. I was very impressed that Andrew found the problem and had a new motor installed.
I believe that Andrew would be one of the last turntable expert in Australia.
Amp & Pre Amp Service and Repair
I have owned a Quad 33-303 amp and pre amp for over 30 years. These were fitted to Kef 104 AB speakers, a Dual turntable and a Marantz CD.
I recently upgraded my speakers to Paradigm Studio 100's. The result was not as good a I expected.
I contacted Andrew who serviced my amp and CD and suggested I try an RP3 Rega turntable. The result has been fantastic. The sound is excellent in all registers.
Many thanks to Andrew. He has worked wonders.
- Ron - South Oakleigh Vic
Amp Service and Repair
Just writing to thank you for restoring my forty year old Luxman amp back to fine working order.
It holds a sentimental importance to me and it is wonderful to listen again to the music I have collected over that period.
I appreciate your thoroughness and the efficiency with which you attended to the repair and I look forward to its company for many years more.
With thanks again,
- Denis - South Yarra.
Turntable Service and Repair
Andrew from HiFi Restorations upgraded my 10 year old Rega p3 and it now sounds better than ever.
He serviced tthe turntable, installed a Grado Sonata cartridge, an up graded drive belt and an external power supply.
All this made a very postive difference to the timing and the sound in general.
Andrew is very knowledgeable when it comes to turntables and helped me decide what upgrades were worthwhile making. I am very happy with the result.
HiFi Service and Repair
I am very happy to recommend HiFi Restorations. Your service was very prompt and at a perfectly reasonable price.
If someone has an older piece of Hifi equipment a restoration with HiFi Restorations may be just the ticket to years of further enjoyment & way less expensive than a replacement.
HiFi Service and Repair
I have had the pleasure of dealing with Andrew Coles for over 10 years and have always found him to be friendly, knowledgeable and efficient when performing servicing and repairs for me.
He is a great communicator and keeps you in the loop. With other repair services, I have had to repeatedly follow up and received delays, which is not the case with Andrew, who takes responsibility and gets that job done.I can highly recommend his service.
I have owned a NAIM system for 10 years and started with mostly second hand parts. The system was:-
NAC102, NAP250 x 2, Flatcap 2, IXOS, CD5 - New, Intro Speakers - New
The first upgrade was to Allae speakers and that made a difference. Then the CD5 was swapped for the HDX, the Flatcap for a NAC282, the Flatcap for a Supercap and I added the NAIM sub as the bass always seemed inadequate. That all made a BIG difference, in particular to the bass and the clarity of the sound. However having the NAP250s serviced by Andrew, given that one was 28 years old and the other 25, and neither looked like they had ever been updated, has made the BIGGEST difference. It sounds almost like a completely new system and the sub is redundant. The sound is bigger, deeper, clearer and the missing bass is now there in spades! I only wish that I had known about having the NAPs serviced before!!
Great job Andrew!"
- Bob Philipson.
I fitted the re-wired arm yesterday to my Rega Planar 3 and tested it for classical and operatic forms.I was amazed at the performance change brought about by the re-wire.
Although the re-wire looked a fairly straight-forward procedure I know that it was a fiddly and exacting task. The result confirms that my decision to ask you to do it for me was the right one.
Based on my experience, you may unhesitatingly use me as a reference either about the improvement in the Rega's performance resulting from the Incognito re-wire or your skills in carrying out the work.
Best regards and thanks,
- Doug Gilling
I have had major problems with a certain turntable. My woes fell on deaf ears with the manufacturer and importer until I was introduced to you through Audio Trends (I believe one of the best audio dealers in Melbourne). You listened to my problems and fixed the turntable in three days. It now runs as new and sounds exactly as it should. Thank you for your prompt service and expert advice. From now on if any of my audio equipment requires attention I will contact you first. Many Thanks and I hope your business rewards you, as you deserve it.
- Simon Geare.
The Nait arrived back fine late last week. I plugged it all back in and gave it a run last weekend. Really impressed with how it sounds! As you said, a little more bottom end and a little more sure of the bass across a bunch of different musical genres. But really noticed that it now sounds brighter and better balanced as well. It's almost as if there is more "space" in the music. Lovely clarity and musicality.
Really happy and very impressed with the result so many thanks for your efforts.
- Cheers Chris
Naim CD3 Repair
I just wanted to formally acknowledge the service I received from you recently. I have owned the CD3 from new and it has always been well looked after. Recently and having not been played for about three weeks I started getting the dreaded Err message on the panel and when these did eventually clear the CD’s played were just horrible, jumping all over the place. Conducting a little research on the web I came across your services. Having had an issue with the NAIM 140 about 10 years ago I had previously used another organisation who I was adamant I wouldn’t be returning to.
I noted the number of testimonials on your website and thought they sound too good to be true. – in your case they are not! I have been extremely impressed that you sourced the spare parts required ( given the age of the machine- no mean feat) and persevered with my inability to get the CD player to you..eventually I had to resort to getting a courier to deliver it to you. Imagine my surprise when it was turned around and returned to me by courier within 36 hours with the laser replaced and playing perfectly. I will have no hesitation in using your services again ( you can expect the 62/140 to be with you shortly) and recommend you to anyone who wants a reputable, efficient and professional service maintaining their audio equipment.
- Jon Vonk
Rega Turntable repair
I had no idea where to send my 30 year old Rega turntable for repair when I decided to reinstate LP's into my playlist. And then by chance I came across Hi Fi Restorations somewhere on the net - Ebay I think. I contacted Andrew and almost immediately felt that he was the man for the job. Once the deck was delivered to him it was only a couple of days before I received a comprehensive quote via email and perhaps 10 more before the repair was completed. Andrew also gave me an assessment of my MC cartridge, concluding it was in excellent condition. Now for me, that was the icing on the cake, because he could have told me it needed replacing and I wouldn't have been any the wiser.
I can't say whether my repair cost was cheap, competitive or otherwise because I didn't feel the need to get another quote. But I will say that without doubt it was excellent value for money and on that basis, have no hesitation in recommending Hi Fi Restorations for your next hi fi repair.
Andrew from HiFi Restorations upgraded my 10 year old Rega p3 and it now sounds better than ever. He serviced the turntable, installed a Grado Sonata cartridge, an up graded drive belt and an external power supply. All this made a very positive difference to the timing and the sound in general. Andrew is very knowledgeable when it comes to turntables and helped me decide what upgrades were worthwhile making. I am very happy with the result.
“My Naim NAC 62 pre-amp, purchased in the late eighties, was experiencing right channel distortion along with a rapidly degrading source switch. My equally old Naim 92 Power Amp also had its problems. I was about to throw both away when I read about Hifi Restorations and Andrew Coles Naim repairs. It worked for me and following a complete overhaul including re-capping I now have both back working and sounding better than ever. I am about to send him my Rega RP3 for the same treatment. Great personalised and responsive service. So rare sadly.
My Rega Planar 3 turntable sounds better than ever. Thanks so much for your great work and sound advice. I have to add that a two day turn around and very reasonable price are beyond expectation.
Service & Advice
It is a delightful surprise to find someone dealing with quality technology who also provides good old fashioned personal service and deals with a customer in a friendly and helpful manner. This is indeed a rare thing these days.
Andrew, thank you for all your help, advice and the sale.
"I've been researching about Linn Sondek LP12s for a while now. Although I still have very limited knowledge about this turntable, Andrew answered all my enquiries about this iconic deck and the potential upgrade options in the future. From the conversation I had with Andrew he has demonstrated his passion and knowledge about HiFi.
Nothing beats getting advised from a true audiophile and purchasing from a true audiophile. I am extremely happy with my new acquisition. Definitely the best sounding deck I have ever owned.
Andrew from HiFi Restoration, highly recommended !!
The revamped/recapped Naim system sounds so much better than I remember and with higher levels sonic stage which is totally a new level from this very old sound system. So a big thanks for all the work you have put in to achieve this.
Naim & Rega
Thank you for your great work. I have endured enormous frustration in trying to find somebody to make my NAIM system work again as it should. The system was playing at such a low volume that it was hardly worth listening to. I could not find someone to fix the problem or even someone who understood how NAIM systems worked until you came along. You instantly identified and rectified the faults. My system now plays as it did when new. I have just been listening to my music collection again and enjoying it afresh. My Rega turntable also received your expert attention and it is again performing wonderfully. My vinyl collection is now constantly on play and my heart is bounding again to a soundtrack I know.
Radikal & Kore
I thought I’d drop you a quick note to let you know that the Radikal and Kore upgrade you installed on my old LP 12 has transformed it. I can’t believe the difference it has made!
Thank you for the speedy and expert installation job.
It was very thoughtful of you, Andrew, to contact us and help me with our turntable. Without your advice, I could not have done it, and we would not be able to enjoy the music on our L.P. records, which we have collected over the last 6 decades. So we are very grateful to you and wish there were more genuine people like you on this planet. We wish you a very bright future and success in all your ventures in the future!
I inherited a 25 year old nap 250 power amp and playing it alongside my nap 90 it was decidedly underwhelming. 2 days later it blew up and took my speakers with it. I gave it to Andrew in a sorry state. 5 days later it was repaired and recapped and it now sounds like a nap 250 should. It has given my Hi-Fi some real guts and is a far more rewarding listening experience. It is also very pleasing that in our throw-away society a 25 year old piece of fine audio equipment can be restored to sound better than the day it was made. In short - money well spent.
-Thanks Again, Phil Allison
NAC92 & NAP90
I purchased a Naim NAC 92 and Naim NAP 90 back in 1995 and have always loved the sound. Although I was still happy with their performance I knew they were well overdue a service and if something drastic happened I knew I could never afford to replace them. Andrew's name came up through an internet search and I contacted him for a quote. I was quoted a fraction of the cost of replacement and sent them off to Andrew. After a short wait - even though Andrew had to order replacement parts - I received them back as good as new. Even though I had to send the amps interstate, the whole process was quick and very easy and I would not hesitate to recommend HiFi Restorations service.
I just want to thank you for the great repair and setting of the tone arm to the Rega turntable . The sound is great. I appreciate your dedication to getting things done well.
After hearing all the rave about the Linn LP12, I decided to acquire one (Valhalla, Ittok) but it was uninspiring compared with my Well tempered Classic. So I came to Andrew (whom I met at Audio Trends) to service and upgrade the LP12. We agreed on the Cirkus, new armboard and plate and Trampoline, as well as installing a Lyra Delos which I bought from Andrew. Andrew astonished me by ordering and finishing it in a week! His charges were entirely reasonable. The LP12 is a creature transformed. Still very different from the Well Tempered but there is an ethereal quality which draws one into the music (shades of the Sirens?) Andrew is clearly an expert and passionate about the Linn, and I would heartily recommend him.
- Mun Chin.
I had a minor panic when I bought a second hand Linn Sondek LP 12 - it was not in the condition I had hoped. Andrew calmed me down, and gave me some options. In the end, he upgraded the power supply to a recapped Valhalla and the bearing to the Cirkus upgrade. I couldn't be happier.
A great professional job.
Record Player Repair
Just a quick note to say thank you for setting up my turntable in record time at your premises on Saturday afternoon. Taking time out from serving another customer to help me, was very much appreciated. Being a sole operator I know how hard it is, but also how necessary, to juggle all of ones customers. I will not hesitate to recommend you and your services nor indeed to come back and spend real money with you when I can.
Listening to my newly rebuilt first-generation Naim Nait amplifier stopped me in my tracks. The power and richness of the sound was remarkable, and has transformed my listening experience! Rediscovering the music has made me fall in love all over again with this remarkable little amp.
Thank you Andrew!
I just wanted to Thank you for the great job you did recently repairing and restoring my "Technics SL-B210" turntable. It's been getting a fairly hefty workout over the past few weeks and has been operating perfectly without a hitch. It's been absolutely awesome to dig out and enjoy a lot of my old vinyl treasures again!! Thanks again, I appreciated your efforts in getting it running again very much.
Andrew Thank you again for all your assistance, support and technical skills in the resurrection of my 42 year old Linear Design Turntable. The effort you provided is only exceeded by the quality of the memories discovered by the re-introduction to a record collection frozen in time from the mid 70’s I thank you for the delight, laughs and strange looks from my young girls as they are exposed to the music of my teenage years.
Got my NAP 250 back from Andrew who performed the DR upgrade. The sound is now much more involving with a faster bass line and a bigger soundstage. An upgrade worthwhile considering.
It was serendipity that brought my attention to Andrew Coles of Hi Fi Restorations when searching for someone to upgrade my old Linn Sondek LP12 turntable that I purchased in 1975 with a minor Valhalla upgrade in the 1980’s. With honest advice from Andrew we embarked on my upgrade journey together. Each step of upgrades brought about breathtaking results and has reignited my passion for vinyl records.
I am now listening to a level of detail in the music previously unheard in my original vinyl collection and I owe it all to Andrew’s sound advice, quality workmanship, honesty and diligence. Furthermore, combined with the advent of high quality audiophile reference recordings I am now looking forward to what I now call the “Golden Age of Vinyl”.
I resurrected my elderly TEAC turntable from 17 years of under-house storage and Andrew's prompt and reasonably priced service has given it new life. It performs perfectly. He even fixed the platter position at no cost after the unit was subjected to serious vibration during a lengthy country trip just after the service. Thanks Andrew. Highly recommended.
Andrew did a great job resurrecting my old and worn-out Rega Planar 3 when l was close to replacing it. Glad he did – It’s back to its best and definitely sounds better than the middle range replacement I was looking at. Andrew installed a new upgraded motor and power supply and generally cleaned it up. Everything explained up front. Really quick turnaround time, and good price. I'm back in vinyl again!
I am extremely pleased with your work in servicing my Rega P5 turntable and fitting it with the Dynavector DV-20X2 H cartridge. The sound is better and I am hearing my recordings afresh. Your efforts are appreciated and even my Celestion Ditton 25 speakers from 1974 sound new!
All the best,
I was all set to look at replacing my 37 year old turntable because it was taking 65 seconds instead of 60, to do the required 33 revs for vinyls. It also sometimes failed to turn off at the end of a record. I took it to Andrew Coles with whom I'd had previous good dealings and got it back in perfect condition two days later. Andrew had replaced the stretched drive belt and rejuvenated the working parts, resulting in perfect performance at a cost many times less than a new unit would have cost.
It is now nearly four weeks since you refurbished my very old, but very treasured LP12. I cannot thank you enough for your wonderful work! As you will recall, mine was a neglected turntable that I had waited for 15 years to bring back to life. After entrusting it to you it has come back to me in even greater glory than when it was new. The sound is nothing short of sublime, and I have had a wonderful time rediscovering my beloved vinyl collection. Even my partner Claire has been amazed at how beautiful is the sound that you have brought to us. The icing on the cake is your outstanding service and attention to detail. Thank you, thank you, and thank you again!
With no experience whatsoever I took on the restoration of an ancient Pioneer turntable that was left in a house we bought. Andrew has supplied me with parts and given advice freely whenever I have needed it. From "I wonder if I can get that going" to getting a remarkably good sound out of it has been a challenging task.
Thanks Andrew and HiFi restorations for the long distance help.
-Paul Bega NSW
Rega Planar 3
Some months ago I lost sound on one channel on my trusty Rega Planar 3. Worried about the cost, I put off getting it fixed for quite a while. Eventually I gathered up enough courage to call Andrew and I'm so glad I did. Andrew diagnosed the problem (faulty cartridge) very quickly and was able to offer a very cost effective and high performance replacement in the Ortofon 2M Blue. That, together with a new belt and cleaned and re-oiled bearings and my Rega is as good as new and sounds fantastic. I wholeheartedly recommend Andrew to anyone who needs turntable repairs and upgrades. His service is very quick, his prices very competitive and his knowledge and thoroughly professional attitude very reassuring.
A few words of thanks for the service you carried out on my two retro turntables. The turnaround was only a few days and I now have both up and running beautifully. I consider the cost you charged was fair and reasonable.
Would certainly recommend HiFi Restorations.
Many thanks for your service, Andrew. Friendly, courteous attention and fast turn-around.
Very pleased with the end result.
- Ross Collier
We have been delighted with the service that Andrew gave us. Our beloved Naim system is now running again after a bad accident involving a crash with a powered wheelchair!
Andrew is special.
-Simon and Marian, Adelaide
Thank you so very much Andrew for your prompt delivery of my stylus and the professionalism you demonstrated in suggesting an elliptical Stylus for the above turntable.
I'm back to enjoying quality sound and couldn't be happier.
Thank you for fixing the power issue on my Rotel amplifier. Your timely service, reasonable pricing and quality workmanship is much appreciated and I will not hesitate to recommend your services in the future.
- Hamish (Kilsyth, VIC)
Just a short thank you for getting my turntable sounding perfect again.
I will definitely be recommending your services. Camel never sounded so good.
Turntable Repair Tony
I just wanted to acknowledge the great service you provided in fixing my turntable. The result is excellent and the turnaround time was incredibly short.
LP12 - Walsh
A big thank you to Andrew for the repair/setup of my Linn Sondek turntable. At last I can hear how it really should sound. A most outstanding service.
- Paul Walsh
I purchased my Linn Naim system from new 36 years ago and it has been exceptional until recently when it developed some minor distortion through the midrange. After contacting Andrew he assured me that a recap of my two NAP135's and Hi Cap power supply for my 32-5 would be well worthwhile. I wasn't aware that Naim recommend a recap approximately every eight years! When Andrew showed me the parts he replaced, I appreciated the amount of work involved in a recap, which is basically a rebuild of the amps. Andrew assured me that with the improvement in componentry over the years I would notice a difference in performance. I have been listening to my system for several weeks now and I'm blown away by the improvement. I can't ever remember the Linn Isobariks sounding so detailed, controlled and dynamic. I'm enthusiastically making my way through my vinyl collection, appreciating detail which was obviously always there, but which the previous electronics were masking. My system now sounds as good as, if not better than any high end systems I have heard and hopefully it will continue to give me great musical pleasure for many years to come. I can thoroughly recommend anyone who has Naim equipment to have it rejuvenated by Andrew; he offers a great service and friendly advice.
- Don Gaskill